Privacy Policy

1. Introduction

Zodi Atelier (“we”, “our”, or “us”) operates the website zodiatelier.co.ke. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Account information: Name, email address, and phone number when you register.
• Order information: Delivery address, payment method reference, and order history.
• Usage data: Pages visited, time spent, and other analytics to improve the site.
• Device data: IP address, browser type, and operating system for security purposes.

3. How We Use Your Information

• To process and fulfil your orders and send delivery updates.
• To manage your account and provide customer support.
• To send transactional emails related to your purchases (not marketing without consent).
• To improve our website, products, and services through analytics.
• To comply with legal obligations under Kenyan law.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with:

• Service providers (e.g. Supabase for database hosting, M-Pesa for payment processing) under strict confidentiality agreements.
• Delivery partners who need your name and address to fulfil your order.
• Legal authorities when required by Kenyan law or valid court order.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), row-level security policies on our database, and regular security reviews. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for optional data processing at any time.

To exercise these rights, contact us at hello@zodiatelier.co.ke.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect functionality.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the “last updated” date at the top. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this privacy policy, please reach out: